Microsoft CRM - Statement of Direction
October 28, 2008 by JFerguson
Microsoft have recently released the statement of direction for the Microsoft Dynamics CRM 4.0 product.
Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM. It is a flexible CRM solution that fits your people, fits your business, and fits your environment. This document outlines the future direction of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM “V.Next” which is targeted for release in late 2009/early 2010.
Read more in the PDF file: Microsoft CRM Statement of Direction (212)
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